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Customer Success Implementation Specialist - AI
London, ENG
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A fast-scaling AI and enterprise technology platform helping some of the world’s largest construction and infrastructure organisations deploy new technologies faster and more effectively.

 

About the company:

  • High-growth AI and enterprise deployment platform focused on large global organisations
  • Trusted by major international construction and infrastructure companies
  • Solves a major problem for enterprises: deploying new software, AI agents and digital tools quickly and successfully
  • Backed by strong leadership and significant market momentum within the built-environment and infrastructure sectors
  • Rapidly expanding globally with a strong focus on enterprise transformation and operational adoption

 

About the role

  • Design and lead enterprise technology adoption strategies for major global organisations
  • Work closely with senior stakeholders to ensure successful rollout and long-term adoption of complex technology platforms
  • Lead workshops, executive presentations and stakeholder alignment sessions
  • Define success metrics, KPIs and operational frameworks that ensure technology delivers real business value
  • Design process maps, workflow structures and implementation plans that embed technology into day-to-day operations
  • Partner closely with enterprise customers across the full lifecycle from rollout through to scaled adoption

 

Your previous experience

  • 5+ years working in enterprise technology implementation, digital transformation, SaaS deployment or process transformation
  • Strong exposure to the construction or infrastructure sector
  • Experience working with Autodesk Construction Cloud or other CDE platforms
  • Proven experience managing complex enterprise implementations and cross-functional workstreams
  • Confident leading executive-level workshops, stakeholder sessions and strategic discussions
  • Strong project management and communication skills with the ability to influence senior leadership

 

Package

  • £90,000 – £110,000 base salary (DOE)
  • Performance bonus
  • Hybrid working in London
  • Opportunity to work with global enterprise clients on large-scale digital transformation programmes
  • Significant career growth in a rapidly scaling AI technology business
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