Operations & Marketing Coordinator

Salary: £26,000 to £35,000 per annum (FTE), dependent on experience

Location: Kings Hill, Kent

Working Type: Hybrid

Contract: Full time or part time considered

About TwentyOne Twelve

Twenty One Twelve is a specialist recruitment business with deep roots in the creative industries. We work with some of the most discerning clients in our market, and we care about the quality of everything we put out. Not in a corporate, mission-statement kind of way. Just in a we-actually-mean-it kind of way.

We're a small team based in Kings Hill, Kent. We've built a brand we're proud of, invested in the right technology, and we're growing. If you join us now, you'll have a real hand in shaping what that looks like.

About the Role

Here's the honest version: we need someone who is exceptionally good at keeping things moving, making things look right, and quietly making sure nothing gets dropped. If that sounds like you, read on.

As our Operations & Marketing Coordinator, you'll sit at the centre of how we present ourselves and how we function day to day. That means working closely with the Directors across both marketing and operations, from scheduling content and managing social media to keeping the CRM clean and invoices out the door on time.

This isn't a stepping stone into recruitment. It's a proper role for someone who finds genuine satisfaction in doing things well, repeatedly, and without needing to be asked twice.

Key Responsibilities

Marketing & Communications

• Owning the marketing calendar and making sure content actually goes out when it should
• Coordinating the production and distribution of marketing materials from professionally designed templates
• Managing social media scheduling and posting across LinkedIn and other relevant platforms
• Supporting email marketing campaigns and candidate communications
• Making sure everything that goes out looks and sounds like us

Operations & Administration

• Raising and sending invoices accurately and on time, and chasing anything that isn't
• Keeping the CRM up to date and in good order (it matters more than people think)
• Supporting the team with general administration including scheduling, document management, and correspondence
• Coordinating onboarding administration for new placements where required
• Spotting where things could run more smoothly and actually doing something about it

Requirements & Experience

We're not particularly precious about where you've worked. We're very particular about how you work. The right person will be:

• Organised to a degree that other people find slightly intimidating
• Consistent and reliable, someone who follows through without being chased
• Comfortable working independently and taking real ownership of their workload
• A strong written communicator, clear, professional, and concise
• Confident with technology and quick to pick up new tools
• Someone who takes quiet satisfaction in doing things properly, every single time

A background in professional services, marketing, recruitment, or a similar environment is a bonus. Some familiarity with CRM systems, LinkedIn, or marketing scheduling tools is helpful but not a dealbreaker. We'll invest in the right person.

What We Offer

• Genuine flexibility, with full time or part time hours considered
• Hybrid working, with a base at our Kings Hill office
• A small, capable team where your work is visible and your contribution actually matters
• Real ownership of your area from day one, with no unnecessary layers between you and the work
• A business at a genuinely exciting point of growth, with solid foundations already in place
• A salary of £26,000 to £35,000 FTE, depending on experience