Customer Success Manager

Please share the link to your LinkedIn profile. *

Do you have 2+ years of experience in a customer success or account management role where you personally owned a book of accounts and were responsible for retention or churn? *

Yes
No

Do you have experience working for D2C brands? If yes, please list the specific D2C brands you have worked with. *

Describe one account you personally saved from churning. What was the signal that told you it was at risk, what did you do, and what happened? *

Which tools have you used hands-on, daily, to manage accounts and track account health? *

I understand that this is a full-time contractor role. *

Yes
No

When would you be available to start? *

What are your salary expectations for your next role? Please specify the currency.

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