Customer Support Specialist

Please provide the link to your LinkedIn profile. *

Do you have at least 1 year of experience in a customer support role specifically for an eCommerce brand? *

Yes
No

Have you worked directly for DTC brands? If so please share some websites. *

Describe your experience managing a high-volume email ticket queue. What is your typical daily ticket volume, and how do you ensure accuracy doesn't suffer for speed? *

Which eCommerce customer service tools are you proficient in (e.g., Shopify, Commslayer, Gorgias, Zendesk, Asana)? *

I understand that this is a remote, part-time contractor role. *

Yes
No

What date would you be available to start? *

What hourly or monthly salary expectations do you have for this role? (Please specify the currency)

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