Do you want to operate at the heart of mission-critical infrastructure? In this role, you ensure that data centers never go down? As a Field Service Engineer, you go beyond fixing issues. You take ownership, anticipate challenges, and elevate the technical standard across teams and customers. This is where hands-on engineering meets technical leadership.

What you’ll do

You’ll work directly on critical power infrastructure within data center environments. You won’t just be in the field—you’ll play a key role in shaping service quality and product improvement. Your responsibilities include:

• Diagnosing, troubleshooting, repairing, and maintaining UPS systems and power solutions
• Leading complex service activities such as Level 2–5 commissioning, system start-ups, and performance testing
• Acting as the escalation point for high-impact technical incidents
• Performing root cause analyses and feeding insights back into engineering and product teams
• Designing and delivering technical training for engineers, partners, and customers
• Developing best practices, troubleshooting guides, and technical documentation
• Advising on installations, maintenance strategies, and upgrade opportunities
• Supporting both pre-sales and after-sales with deep technical expertise

What you bring

You don’t need to tick every box, but you do bring a solid foundation and the ambition to become a true expert:

• A degree in Electrical Engineering or a related field
• At least 3 years of experience with UPS systems or power electronics
• Strong understanding of electrical systems and power infrastructure
• Hands-on experience troubleshooting high-power environments
• Strong communication skills—you can confidently engage with both technical and non-technical stakeholders
• Willingness to travel across EMEA
• Fluency in English

Nice to have:

• Knowledge of battery technologies
• Experience with SCADA/BMS systems
• Relevant electrical or safety certifications

Interested? Feel free to contact Caroline, Fleur or Sabine