Role title: UX Architect

Hybrid role: (2 days home 3 days office)

Woodstock Cape Town

Role details

A strong portfolio showcasing website and platform design work is essential. Candidates should be able to demonstrate measurable impact through “before and after” case studies, highlighting how their design decisions improved business performance and key commercial metrics.

Conversion-Focused Design Experience

Proven experience designing user experiences where lead generation, customer engagement, and enquiry conversion were primary success measures.

AI & Digital Discovery Understanding

A strong understanding of how AI is transforming online search behaviour and digital discovery. Experience structuring content and user experiences for AI-driven search, digital agents, and modern discovery platforms is highly advantageous.

Technical Skills

Proficiency in Figma and experience working with AI-assisted design, prototyping, analytics, and optimisation tools.

User Behaviour & Consumer Psychology

Strong understanding of user behaviour, customer journeys, and premium consumer expectations, including how users navigate, search, engage, and convert within digital platforms.

Commercial Accountability

A results-driven mindset with the ability to take ownership of design decisions and outcomes. The focus is not only on visual appeal, but on creating experiences that drive measurable business impact.

Industry Experience

Previous experience within luxury travel, premium consumer brands, hospitality, high-end retail, or complex e-commerce environments would be highly beneficial.

Benefits

• Competitive basic salary package
• Pension fund contribution
• 20 days annual leave
• Modern office environment based in Cape Town
• Exposure to a high-performing and collaborative team environment
• Access to travel-related staff benefits, discounts, and incentives
• Career growth opportunities within an innovative and fast-paced business