POSITION TITLE: General Manager (Fine Dining)

LOCATION: Cape Town

INDUSTRY SECTOR: Premium Hospitality & Upscale Dining

ROLE OVERVIEW: On behalf of our client, a leading premier hospitality brand, we are looking to appoint a highly professional General Manager (Fine Dining) to oversee operations at an upscale establishment in the Cape Town. This position is responsible for managing high-end service operations, maximizing profitability, and driving client and guest retention through elite floor presence and leadership.

KEY RESPONSIBILITIES:

• Operational Execution: Lead and maintain top-tier service standards across front-of-house and back-of-house functions.
• Financial Control: Oversee commercial performance, managing budgets, P&L reporting, margin targets, and resource allocations.
• Workforce Management: Direct recruitment, training, and continuous mentorship structures to optimize team performance and service delivery.
• Client & Guest Care: Coordinate directly with high-profile guests, regular patrons, and corporate partnerships to ensure excellent operational execution.
• Governance & Compliance: Ensure full regulatory alignment with licensing laws, health and safety standards, and internal corporate frameworks.

REQUIREMENTS & QUALIFICATIONS:

• Experience: Minimum of 5 years of verified experience as a General Manager in a finer dining or premium restaurant environment.
• Location: Based within Cape Town.
• Technical Skillset: Comprehensive understanding of financial forecasting, labor cost management, and standard commercial POS frameworks.
• Core Competencies: Excellent interpersonal and communication style, polished and professional corporate grooming, and the agility to navigate highly pressurized peak operations.