Short-Term Insurance Adviser (SIA)

Role Purpose

Short-Term Insurance Advisers are committed, driven, and result-oriented professionals who can work independently as well as within a team environment. The role focuses on writing new business (personal and commercial lines) in accordance with the targets and performance expectations set by our client.

Responsibilities and Work Outputs

• Source sufficient lead-generating opportunities to ensure a healthy, income-generating pipeline.

• Achieve a minimum requirement of 4 written policies per month.

• Maintain and update your Lead Generation Matrix on a weekly basis.

• Conduct a comprehensive needs analysis with all prospective clients to ensure advice responsibilities are fulfilled.

• Perform in line with business expectations across agreed key performance areas.

• Stay up to date and fully informed on product comparisons within the market.

• Be proficient in the products offered by our client and remain informed about product updates and enhancements.

• Ensure full compliance with regulations, insurance standards, and professional guidelines and ethics.

• Maintain and develop the appropriate skills and knowledge required to provide specialist, professional advice across relevant business areas.

• Maintain the required dress code and professional appearance.

• Meet the Fit and Proper requirements as prescribed by the FAIS Codes of Conduct.

Competencies Required

• Prospecting and sales pipeline management

• Strong relationship-building and networking skills

• Strong understanding and experience within the short-term insurance industry in South Africa

• Strong verbal and written communication skills

• Trustworthy and honest

• Advice-led sales approach

• Attention to detail

• Competitive and results-driven mindset

• Client-focused / client-centric approach

• Entrepreneurial thinking

• Inquisitive nature

• Cold calling and outbound sales skills

• Adaptability to change

• Resilience

• Retail sales ability

• Risk awareness

• Negotiation skills

• Commitment to self-development

Experience and Qualifications

• Matric / Grade 12

• FAIS Credits (minimum 30 credits in short-term insurance if date of first appointment is before 2010); OR if date of first appointment is on or after 01/01/2010, a fully recognised qualification as per the FSCA qualification list

• FAIS Regulatory Examination for Representatives (RE5)

• 12 CPD (Continuous Professional Development) points if registered for 1 line of business, or 18 CPD points if registered for both commercial and personal lines

• Minimum of 2–3 years’ experience selling short-term insurance (commercial and personal lines) as a broker agent or tied agent

• All required regulatory exams and accreditation

• Computer skills including Calendar management, Excel, PowerPoint, and MS Word

• Active social media presence with the ability to use social media as a networking and prospecting tool

• Own reliable transport and a valid driver’s license