Senior Compliance Officer
The roles will sit within Line 2 and focus on reviewing and challenging Line 1 work.
- Key responsibilities include:
- Reviewing HRC/ECDD escalations completed by Line 1.
- Challenging cases where required and providing clear advice/feedback back to Line 1.
- Reviewing the quality of cases coming through, as there are currently a number of quality issues within Line 1.
- Ensuring cases comply with Group Policy and relevant requirements.